Why does my phone give a busy signal all the time?

Calls are usually placed through a network (such as the Public Switched Telephone Network) provided by a commercial telephone company. If the caller's wireline phone is directly connected to the calling party, when the caller takes their telephone off-hook, the calling party's phone will ring. This is called a hot line. Otherwise, the calling party is usually given a tone to indicate they should begin dialing the desired number. In some (now very rare) cases, the calling party cannot dial calls directly, and is connected to an operator who places the call for them.