Why do I have trouble connecting online?

Following the permanent deletion of Agent Skinner, the Machines activated a new Agent as his replacement, Agent Pace. Agent Pace is a 'new style' of Agent, most notably in two ways. First, it is more emotionally expressive. Second, "it" is a "she"; Agent Pace is the first 'female' Agent. Pace's behavior is markedly different from previous models of Agents because she was designed to be "more human". Pace actually smiles on occasion, and behaves almost benevolently toward human redpills under her authority. A hidden message from Agent Pace can be found on the official site, in the "Sentinel" fake newspaper page, by finding the hidden link assosiated with "the Machines"; a picture of her is also there. She seems to have the odd (for an Agent) habit of falling into using Italian words frequently when she is speaking. It's notable that "pace" is Latin for "with peace", commonly taken to mean that no offence is intended by the speaker.